APA Style

Oakland, John S.. (2003). Total Quality Management : Text With Cases (3). British: Elsevier.

Chicago Style

Oakland, John S.. Total Quality Management : Text With Cases. 3 British: Elsevier, 2003. Text.

MLA Style

Oakland, John S.. Total Quality Management : Text With Cases. 3 British: Elsevier, 2003. Text.

Turabian Style

Oakland, John S.. Total Quality Management : Text With Cases. 3 British: Elsevier, 2003. Print.