APA Style
Tjiptono, Fandy., Diana, Anastasia.. (1995).
Total Quality Management (Revisi).
Yogyakarta:
Andi.
Chicago Style
Tjiptono, Fandy., Diana, Anastasia..
Total Quality Management.
Revisi
Yogyakarta:
Andi,
1995.
Text.
MLA Style
Tjiptono, Fandy., Diana, Anastasia..
Total Quality Management.
Revisi
Yogyakarta:
Andi,
1995.
Text.
Turabian Style
Tjiptono, Fandy., Diana, Anastasia..
Total Quality Management.
Revisi
Yogyakarta:
Andi,
1995.
Print.