APA Style

Goetsch, David L., Davis, Stanley B.. (1997). Quality Management : introduction to total quality management for production, processing, and services (4). USA: Prentice Hall.

Chicago Style

Goetsch, David L., Davis, Stanley B.. Quality Management : introduction to total quality management for production, processing, and services. 4 USA: Prentice Hall, 1997. Text.

MLA Style

Goetsch, David L., Davis, Stanley B.. Quality Management : introduction to total quality management for production, processing, and services. 4 USA: Prentice Hall, 1997. Text.

Turabian Style

Goetsch, David L., Davis, Stanley B.. Quality Management : introduction to total quality management for production, processing, and services. 4 USA: Prentice Hall, 1997. Print.