APA Style

Tjiptono, Fandy, Chandra, Gregorius. (2016). Service, Quality dan Satisfaction (4). Yogyakarta: Andi Offset.

Chicago Style

Tjiptono, Fandy, Chandra, Gregorius. Service, Quality dan Satisfaction. 4 Yogyakarta: Andi Offset, 2016. Text.

MLA Style

Tjiptono, Fandy, Chandra, Gregorius. Service, Quality dan Satisfaction. 4 Yogyakarta: Andi Offset, 2016. Text.

Turabian Style

Tjiptono, Fandy, Chandra, Gregorius. Service, Quality dan Satisfaction. 4 Yogyakarta: Andi Offset, 2016. Print.