APA Style
Kumar, V., Reinartz, Werner. (2012).
Customer Relationship Management : Concept, Strategy, and Tools (2).
New York:
Springer.
Chicago Style
Kumar, V., Reinartz, Werner.
Customer Relationship Management : Concept, Strategy, and Tools.
2
New York:
Springer,
2012.
Text.
MLA Style
Kumar, V., Reinartz, Werner.
Customer Relationship Management : Concept, Strategy, and Tools.
2
New York:
Springer,
2012.
Text.
Turabian Style
Kumar, V., Reinartz, Werner.
Customer Relationship Management : Concept, Strategy, and Tools.
2
New York:
Springer,
2012.
Print.