APA Style

Foster, Timothy R V. (2002). How to be better at... customer care : memberikan perhatian kepada pelanggan (1). Jakarta: Elex Media.

Chicago Style

Foster, Timothy R V. How to be better at... customer care : memberikan perhatian kepada pelanggan. 1 Jakarta: Elex Media, 2002. Text.

MLA Style

Foster, Timothy R V. How to be better at... customer care : memberikan perhatian kepada pelanggan. 1 Jakarta: Elex Media, 2002. Text.

Turabian Style

Foster, Timothy R V. How to be better at... customer care : memberikan perhatian kepada pelanggan. 1 Jakarta: Elex Media, 2002. Print.