APA Style
Fitzsimmons, James A., Fitzsimmons, Mona J.. (1994).
Service Management For Competitive Advantage (1).
New York:
McGraw Hill.
Chicago Style
Fitzsimmons, James A., Fitzsimmons, Mona J..
Service Management For Competitive Advantage.
1
New York:
McGraw Hill,
1994.
Text.
MLA Style
Fitzsimmons, James A., Fitzsimmons, Mona J..
Service Management For Competitive Advantage.
1
New York:
McGraw Hill,
1994.
Text.
Turabian Style
Fitzsimmons, James A., Fitzsimmons, Mona J..
Service Management For Competitive Advantage.
1
New York:
McGraw Hill,
1994.
Print.