APA Style
Tjiptono, Fandy, Diana, Anastasia. (2001).
TQM : Total Quality Management (Revisi).
Yogyakarta:
Andi.
Chicago Style
Tjiptono, Fandy, Diana, Anastasia.
TQM : Total Quality Management.
Revisi
Yogyakarta:
Andi,
2001.
Text.
MLA Style
Tjiptono, Fandy, Diana, Anastasia.
TQM : Total Quality Management.
Revisi
Yogyakarta:
Andi,
2001.
Text.
Turabian Style
Tjiptono, Fandy, Diana, Anastasia.
TQM : Total Quality Management.
Revisi
Yogyakarta:
Andi,
2001.
Print.